Returns & Exchanges

At Alp N Rock, we stand behind the quality of our craftsmanship and want you to be fully satisfied with your purchase. If your order doesn't meet your expectations, we accept returns and exchanges on unworn, tagged items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Select your preferred return method to generate a prepaid shipping label and a return packing slip to include in your package.

• 3.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all hangtags are attached and the garment is in its original condition.

• 4.
  Drop Off and Track

  Drop off your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.